[ PLATFORM // TRUST & COMPLIANCE ]

Security is an architecture. Not an add-on.

We route mission-critical emergency services, medical intakes, and enterprise logistics. We built our cognitive engine and media edge with strict tenant isolation, zero-retention parameters, and native HIPAA compliance from day one.

All Systems Operational

Voice Edge (SIP/WebRTC):100% Uptime

Syntax Core:100% Uptime

Application Dashboard:100% Uptime

View Historical Status →

[ COMPLIANCE // AUDITED ]

Audited and attested.

[ HEALTHCARE // NEMT ]

Native HIPAA Compliance & BAA.

Patient Protected Health Information (PHI) is encrypted at rest (AES-256) and in transit (TLS 1.3). We enforce strict automated scrubbing of medical terminology from unverified logs and execute Business Associate Agreements (BAAs) for all Pro and Agency tier workspaces.

View our BAA →

[ ENTERPRISE // INFRASTRUCTURE ]

SOC 2 Type II Compliant.

Our internal security controls, data processing, and engineering workflows are continuously audited by independent third parties to ensure we meet the absolute highest standards for Security, Availability, and Confidentiality.

[ TELEPHONY // OUTBOUND ]

Telephone Consumer Protection Act.

All outbound callback sequences and SMS escalation flows are strictly bound by TCPA guidelines. Syntax Core Intelligence enforces programmatic time-of-day restrictions and respects global 'Do Not Call' registries.

[ ARCHITECTURE // DATA SOVEREIGNTY ]

Your data is yours. We do not share it.

Absolute Tenant Isolation

Client A's data cannot touch Client B's workspace. Your knowledge base, custom routing trees, and integration webhooks are mathematically isolated.

Zero-Training Policy

We do not use your proprietary business logic, call transcripts, or patient data to train external foundational models. Syntax Core Intelligence uses your data strictly for inference (routing the active call), never for training.

Domain Split Architecture

We separate our standard web application (app.syntaxvoice.com) from our live communications layer (voice.syntaxvoice.com). If our billing dashboard undergoes scheduled maintenance, your live voice routing is entirely unaffected.

[ PROCUREMENT // AUDIT ACCESS ]

Enterprise procurement gateway.

Security FAQ.

Do you sell data?: No. Under no circumstances do we sell, broker, or trade telemetry or transcript data.
Where is data stored?: All Syntax Voice infrastructure is hosted on secure, US-based servers (AWS / Google Cloud) across multiple availability zones for redundant failover.
How do you handle Specialist access?: Our 100% US-based Syntax Specialists operate in zero-trust environments. They only receive the exact context required to resolve an escalated ticket, and their access is instantly revoked upon ticket resolution.

Request full audit reports.

Enterprise procurement teams and IT directors may request our full SOC 2 report, HIPAA attestation, and recent Penetration Test summaries under an NDA.