How It Works
Live in Minutes.
Not Weeks.
No code, no complex setup — get started in 5 easy steps. Tell us how your business runs, build your flow, and your AI starts handling conversations across every channel. Custom flows go live in days, not months.
Tell Us About Your Business
Share your services, hours, and how you want conversations handled. We configure your AI agent to sound and act like part of your team.
- Business hours and after-hours behavior
- Services offered and FAQ answers
- Appointment types and scheduling rules
- Transfer preferences and escalation logic
Build Your Flow
Design how every conversation flows with a no-code, drag-and-drop builder. Custom flows go live in days — not the months a traditional buildout takes.
- Drag-and-drop conversation builder, no code
- Branch by time, channel, or caller history
- Drop-in steps for SMS, CRM, and escalation
- Custom flows deployed in days, not months
Connect Your Channels
Pick a local or toll-free number or forward your existing line, then turn on SMS, web chat, and email. Your AI is live across every channel in seconds.
- Choose a local or toll-free number
- Or forward your existing business line
- A2P 10DLC compliant out of the box
- Voice, SMS, web chat, and email enabled
Customize & Test
Upload your knowledge base, fine-tune the personality, and run test conversations until your AI sounds exactly right.
- Upload FAQs, PDFs, and documents
- Adjust voice, tone, and personality
- Run unlimited test conversations
- Preview before going live
Go Live Everywhere
Your AI handles every conversation — calls, texts, chats, and email, day and night. Monitor transcripts, analytics, and appointments from your dashboard.
- 24/7 coverage from day one
- Real-time transcripts and summaries
- Appointments synced to your calendar
- Daily email and SMS reports
What Happens During a Call
From ring to resolution in seconds.
Call Arrives
AI answers instantly with your custom greeting. No hold music, no wait time.
Natural Conversation
AI understands why the caller is calling and responds naturally — not with a script.
Action Taken
Appointments booked, messages captured, or calls transferred — whatever the situation needs.
Intelligence Delivered
You get a transcript, summary, and structured data. Nothing falls through the cracks.
Be there for every customer. A human for the edge cases.
Not every call should stay with AI. When a caller needs empathy, expertise, or a decision-maker, Syntax routes to a real person — with full context.
Skills-Based Routing
Calls go to the right person based on the caller's need — not a random queue.
Warm Transfers
The Syntax Specialist gets a full summary before the call connects. No cold handoffs.
Your Rules, Always
You define when AI handles it and when a human steps in. Full control, zero guesswork.
Ready to stop missing conversations?
Your support platform can be live today. First month money-back guaranteed, no questions asked.