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[ SOLUTIONS // HEALTHCARE & MEDSPA ]

Every missed consult is a lost $7,800 patient.

You cannot answer the phone while you're in a treatment room — but the prospect calling you right now has a finite attention span. Syntax Voice captures every new-patient intake with full HIPAA compliance and instant EHR sync.

$7,800

Average lifetime value of a single captured consultation.

100%

HIPAA-compliant with BAA executed before your first call.

< 60s

From patient call to booked slot confirmed via SMS.

Watch a Healthcare & MedSpa session execute.

Every inbound call runs through the same Syntax Core Intelligence engine. Watch extraction, routing, and escalation in real time.

[ FEATURE MATRIX ]

Built for the edge cases your business depends on.

HIPAA-Aware New-Patient Intake

Syntax Core Intelligence collects demographics, insurance, and chief complaint without ever storing PHI in observability logs. A signed BAA is executed before your first call connects.

Pre-Authorization Escalation

When a caller asks insurance-coverage questions that depend on plan specifics, Syntax Core hands the session to a trained Specialist with the full call context and the caller's PPO details already on screen.

Outbound Recall Campaigns

Automatically call patients due for follow-up consultations, annual exams, or treatment maintenance. Syntax Core books the slot, sends the confirmation SMS, and syncs to your EHR without a staff member lifting the phone.

[ THE ARCHITECTURE ]

Three layers engineered to work as one.

Layer 01

Syntax Core

The AI answers instantly across every channel — booking, answering, and resolving the routine in under 800ms.

Layer 02

Syntax Specialist

The humans in the loop. Trained agents take over complex conversations with full context.

Layer 03

The Dashboard

Total visibility. Outcomes, revenue recovered, and automatic CRM updates — all logged in real time.

[ NATIVE HEALTHCARE & MEDSPA INTEGRATIONS ]

  • Epic
  • Athena
  • eClinicalWorks
  • DrChrono
  • Kareo
HIPAA Compliant
BAA included, PHI encrypted, access-audited
Zero-Retention Logs
Medical terminology scrubbed from observability
Access Controls
Role-based PHI access, full audit log
Ironclad Guarantee

30 Days Back.

Get started in 5 easy steps, with custom flows deployed in days — not months. Keep the first month if the platform performs; get it back if it doesn't.

If after your first 30 paid days Syntax Voice hasn't changed how your team handles customer support, we refund every dollar. No questions asked.