Solo
Single-site ops, solo fleets
- Standard Minutes
- 1,500 mins
- Overage
- $0.10/min
- Concurrent Calls
- 3
- Syntax Core Intelligence (vertical-trained)
- Live calendar integration
- Custom webhook bridge
- Zero-cost internal routing
[ PLATFORM // PRICING ]
AI support. Unbundled.
Start with the AI handling every conversation across voice, SMS, chat, and email. Add the human safety net only if your edge cases demand it. Predictable flat-rate overages mean you never fear a volume spike.
Syntax Core Intelligence tiers
Most popular plan: Growth
Growing clinics, 2–5 trucks
- Standard Minutes
- 3,000 mins
- Overage
- $0.10/min
- Concurrent Calls
- 6
- Everything in Solo
- Outbound TCPA campaigns
- Advanced ROI dashboard
- Zero-cost internal routing
Pro
Multi-location, 5–15 trucks
- Standard Minutes
- 7,000 mins
- Overage
- $0.10/min
- Concurrent Calls
- 12
- Everything in Growth
- Built-in HIPAA compliance & BAA
- Priority routing
- Zero-cost internal routing
Agency
Resellers, portfolio managers
- Standard Minutes
- 15,000 mins (pooled)
- Overage
- $0.09/min
- Concurrent Calls
- 50 (pooled)
- Everything in Pro
- Full white-label branding
- Unlimited sub-accounts
- Zero-cost internal routing
Zero-cost internal routing: transfer calls to your team's cell phones or PBX at no extra fee using your standard AI minutes.
[ FEATURE MATRIX ]
Every capability, side by side.
Scroll the table horizontally to compare tiers.
| Capability | Solo | Growth | Pro | Agency |
|---|---|---|---|---|
| Standard Minutes | 1,500 | 3,000 | 7,000 | 15,000 (pooled) |
| Flat Overage | $0.10/min | $0.10/min | $0.10/min | $0.09/min |
| Concurrent Calls | 3 | 6 | 12 | 50 (pooled) |
| Vertical-Trained Syntax Core | Included | Included | Included | Included |
| Live Calendar Integration | Not included | Included | Included | Included |
| Custom Webhook Bridge | Not included | Included | Included | Included |
| Zero-Cost Internal Routing | Included | Included | Included | Included |
| Outbound TCPA Campaigns | Not included | Included | Included | Included |
| Advanced ROI Dashboard | Not included | Included | Included | Included |
| HIPAA Compliance & BAA | Not included | Not included | Included | Included |
| Priority Routing | Not included | Not included | Included | Included |
| White-Label Branding | Not included | Not included | Not included | Included |
| Unlimited Sub-Accounts | Not included | Not included | Not included | Included |
[ ADD-ON: SYNTAX SPECIALIST ]
The human safety net, on standby.
When the AI encounters an edge case, you have two choices: route the session to your own staff for free, or instantly escalate the call to a vertical-trained Syntax Specialist so you can stay asleep.
Pay-Per-Resolution
$8.00per escalation ticket
Zero monthly commitment. You only pay for the human when the AI hits a wall.
Safety Net Buckets
Monthly commitment at a discounted per-resolution rate. Scale the bucket up or down anytime.
Level 1
+$99/month
20 escalations included
Level 2
+$199/month
50 escalations included
Level 3
+$399/month
120 escalations included
Frequently Asked Questions
Honest answers to the questions we hear most.
Ironclad Guarantee
30 Days Back.
Get started in 5 easy steps, with custom flows deployed in days — not months. Keep the first month if the platform performs; get it back if it doesn't.
If after your first 30 paid days Syntax Voice hasn't changed how your team handles customer support, we refund every dollar. No questions asked.