[ COMPANY // CAREERS ]
Build the platform. Be the safety net.
We do not build SaaS toys. We build the omnichannel customer support platform — and the human Specialists in the loop — that keeps businesses from losing millions to missed conversations across voice, SMS, chat, and email. If you build for scale, build it here.
[ INITIATE SEQUENCE ]
We don't read cover letters. We read execution.
> sys.init("syntax_careers")
> Loading open requisitions...
> WARNING: High-stakes environment detected. Latency tolerance < 800ms.
> OK — if you are ready to build the platform, select a role
below to execute the technical screening.[ DIVISION // ENGINEERING ]
Open roles: Engineering.
These roles are targeted at the developers who will build voice.syntaxvoice.com and app.syntaxvoice.com.
Lead Telephony & Edge Engineer
You will own the voice.syntaxvoice.com edge network. You are responsible for ensuring that a 2:00 AM HVAC emergency call streams through our SIP and WebSocket architecture to the Syntax Core Intelligence engine with less than 800ms of latency.
Deep understanding of WebRTC, UDP traffic optimization, SIP trunking, and high-availability edge networks.
Syntax Flow™ Product Engineer
You will build the infinite canvas. You are responsible for the no-code, drag-and-drop builder that lets operational managers design and deploy every conversation flow — across voice, SMS, chat, and email — without writing a single line of code.
Mastery of state management, canvas/SVG rendering, Next.js, and building dark-mode, high-fidelity user interfaces.
[ DIVISION // OPERATIONS ]
Open roles: Operations.
These roles manage the human side of the platform — the Syntax Specialists.
Director of Specialist Operations
You are the architect of the human safety net. You will recruit, train, and QA the shared pool of US-based, vertical-trained Syntax Specialists. When the AI escalates a session, your team must resolve it perfectly.
Experience scaling distributed, high-stakes dispatch networks (NEMT, 911 dispatch, or enterprise logistics). Obsession with flat-rate resolution and zero-escalation failure rates.
[ THE SYNTAX STANDARD ]
Why work here.
Pure Meritocracy
We don't care where you went to school. We care if your API endpoints resolve in under 50ms.
High Stakes
A dropped call here isn't a bug; it's a frozen pipe bursting or a patient missing a vital transport. We engineer for absolute reliability.
The Best Tools
You will be provisioned with whatever hardware and compute power you need to do the best work of your life.