[ PLATFORM // MULTI-CHANNEL ]
Voice is the trigger. Text is the confirmation.
Deliver a unified customer experience. Syntax Core Intelligence seamlessly shifts conversations from voice intake to SMS execution, ensuring your customers always have the data they need right in their pocket.
A2P 10DLC
Fully compliant, registered SMS routing included.
Instant
Automated SMS dispatch the second a call concludes.
Unified
Voice and text history logged in a single continuous thread.
Features
Automated Session Follow-Up
Once an appointment is booked over the phone, Syntax Core Intelligence instantly fires an SMS with prep instructions, gate codes, or live tracking links.
Unified Thread · Rachel C.A2P 10DLC
Voice · 14:02
Consultation booked · Dr. Patel · Tue 2:30 PM
SMS · 14:02
Your Dr. Patel consult is confirmed for Tue 2:30 PM. Prep instructions: syntax.link/prep-48812
Reply · 14:04
Can I reschedule to Thursday?
Auto-Route · 14:04
Syntax Core detected reschedule intent · routing to calendar check
Mid-Call Text Routing
Allow the AI to resolve queries instantly by texting assets. 'I can see you're locked out. I have just texted you the emergency lockbox code.'
Omnichannel Specialist Context
When an edge case escalates, the Syntax Specialist doesn't just see the call transcript—they see the entire history of SMS messages, ensuring perfect continuity.
Specialist · Context PayloadLive
Caller
Rachel Chen · +1 469***
AI Transcript
“Water coming through my kitchen ceiling — it’s getting worse. It’s pooling now.”
Prior SMS
2h ago · Gate code delivered · rent.txt attached
SOP
Escalation · Water · Tier-1