[ PLATFORM // ANALYTICS ]
Every conversation, measured.
Stop guessing what happens on your support channels. Syntax Voice logs every conversation, tags the outcome, and shows you the results in real time.
100%
Conversations transcribed, analyzed, and logged.
Real-Time
Sentiment and urgency, as it happens.
ROI
Track the exact dollar value recovered.
Features
Full History
Every conversation is logged. Replay audio side-by-side with synced transcripts to review the AI and your human agents.
SessionOutcomeLogged
- 48812Dispatched2m ago
- 48811Booked · Consultation14m ago
- 48810Escalated · Billing22m ago
- 48809Resolved · FAQ38m ago
- 48808Cancelled · No-Show Prevented1h ago
Automatic Outcome Tagging
No manual tracking. Syntax Core tags every conversation with its outcome — appointment booked, emergency dispatched, no-show canceled.
Session 48812Live
IntentEmergency Dispatch
SystemHVAC — No Heat
Address1829 Cedar Lane
UrgencyCRITICAL
Dispatch ETA47 min
OutcomeDispatched
Revenue Recovery
See how much the platform saved you today, down to the dollar value of every conversation it captured and converted.
POST /webhooks/session
{
"session_id": "ss_01HF4N...",
"outcome": "Consultation Booked",
"caller": {
"name": "Rachel Chen",
"phone": "+1469***"
},
"extracted": {
"intent": "New Patient Intake",
"urgency": "STANDARD",
"calendar_slot": "2026-04-22T14:30Z"
},
"specialist_handoff": false,
"duration_ms": 47320
}200 OK · 38ms