Enterprise Phone Systems, Without the Enterprise Cost
Amazon Connect phone systems, automatically provisioned and managed for small and medium businesses. IVR, call routing, recording, analytics, and CRM integration — professionally configured and maintained.
Everything your phone system needs
Amazon Connect gives you the features of a Fortune 500 phone system with pay-per-minute pricing that makes sense for SMBs.
IVR & Auto-Attendant
Custom interactive voice response menus that route callers to the right department automatically. Professional greetings and multi-level menu trees configured to your business.
Call Routing & Queuing
Intelligent call distribution based on skills, availability, and priority. Keep customers informed with estimated wait times and callback options.
Call Recording & Analytics
Automatic call recording with searchable transcriptions. Gain insights into call volume patterns, agent performance, and customer satisfaction.
CRM Integration
Connect your phone system to Salesforce, HubSpot, or your existing CRM. Screen pops with caller info so your team is always prepared.
Real-Time Dashboards
Live visibility into call queues, agent status, and key metrics. Custom wallboards for managers and supervisors to monitor performance.
Implementation Process
How your phone system gets set up
From initial setup to go-live, every step of your Amazon Connect implementation is automated.
Quick Setup
Tell us about your current phone setup, call volumes, and business requirements. Our platform designs the ideal call flow for your organization.
Automated Provisioning
Your Amazon Connect instance is automatically provisioned, phone numbers are configured, IVR menus are built, and call routing rules are set up — all in minutes.
Integration & Testing
We connect your CRM, configure recording policies, set up dashboards, and thoroughly test every call path before going live.
Go Live & Ongoing Support
Smooth cutover to your new system with zero downtime. We provide training for your team and ongoing monitoring and maintenance.
Ready for a better phone system?
Schedule a free consultation and we'll show you how Amazon Connect can transform your business communications.